late Policy

Do not be late. If you are more than 10 minutes last to class, we reserve the right to have you warm­up on your own. No student is allowed to attend class without a proper warm­up. If you are more than 10 minutes late, we reserve the right to turn you away and your class credit will be forfeited.

You should be dressed and ready to start your session at the scheduled time. We suggest that you arrive to the studio at least 10 minutes before your scheduled class. This is a safety issue, and we ask that you respect both our instructors and other students by showing up on time. 

refunds

& 

Transfers

Class cards, memberships and series purchases are non-refundable and non-transferable. This no-refund policy includes trial classes, workshops, party deposits and event tickets. We cannot issue refunds for classes not taken.

Please note class cards are valid for 90 days. Once you purchase you classes, make sure you know the expiration date and use all classes before that date. We will not extend the expiration date.  Any class card modifications will incur an admin fee. 

LAte Cancels & No Shows

PRE-REGISTRATION IS REQUIRED. You must register online for each class you attend. To ensure the correct ratio of students to instructors and safety in our classes,  students are required to register at least 4 hours in advance. Class registration will close 4 hours prior to the start time. If you cannot attend a class you registered for, the following policies apply:

*Cancellations must occur at least 12 hrs before the start of a class. This cancellation window reflects our capacity limits and resulting wait lists. Cancellations made 12 hours prior retain the class pass.

*Cancellations within 12 hours of class start times are considered late cancels.  If you late cancel, or do not show up for a class you registered for, this is considered a “No Show” and your class credit will be forfeited.

You must cancel your class reservation on-line through our booking software. Cancellations cannot be made over the phone, via text or email.

***This cancellation policy does not apply to PRIVATE PARTIES. This is for regularly scheduled classes only. For Party Policy please go to the PARTY page.

Age

Limitations

If you are under the age of 18, we require parental consent. Your parent needs to come to the studio with you, so they can sign the release form with a copy of their ID. This is for insurance liability purposes. Feel free to sign up for class, but make sure you are accompanied by your parent when coming in for your first class. 

ALcoholic

beverages

No alcohol is to be consumed before any physical activities at the studio. If you are intoxicated when arriving to our studio, you will not be allowed to participate in class and will not be refunded your money. 

PROPER ATTIRE

Please wear proper attire when visiting our studio. No see through material is allowed. We do not require our students to wear any shoes for classes and do not recommend heels for beginners unless you are comfortable dancing in them already.

Pole Students: Tank tops work well, as do sport bras! Please wear or bring shorts/high cut bottoms with you as you need your skin to stick to the pole. If exposing skin is not preferred, there are sticky leggings and gear specially made for pole available online. Undergarments are not acceptable pole attire for group classes. Please do not apply hand or body lotion for at least 6 hours prior to attending a class.

Aerial Students: A form fitting top that covers your armpits works well for aerials. Opaque, long leggings are suggested. Please do not apply hand or body lotion for at least 6 hours prior to attending a class.

Please do not wear or accessorize with anything sharp. This includes, but is not limited to, rings, dangling jewelry, stiletto nails, nails with jewels/charms, and apple watches with metal bands. Our apparatuses’ lifespans are sharply diminished when scratched or ripped.

behavior at the studio

Please respect your instructors and fellow students and leave your phone conversations outside the studio while in class. This goes to text messaging as well. We do not tolerate bullying or disrespecting of other students and their personal space. Such behavior will result in removal from the studio and you will be banned from taking classes at Awakenings. 

 Private Classes

We ask that you let us know at least 24 hours ahead of time if you need to cancel a private class, otherwise you will lose your payment. There are no refunds on late cancellations.

***This cancellation policy does not apply to PRIVATE PARTIES. This is for regularly scheduled classes only. For Party Policy please go to the PARTY page.

Pictures & Filming

 

Taking pictures and filming, is not allowed during our classes. Please respect other students privacy. If you want to take pictures or film yourself, you are welcome to do so during a designated "photo or video" time indicated by your instructor. Pictures and filming is allowed during ­Pole Parties, ­ Private classes, ­ Private Space Rentals, ­ and Open Pole Play always keeping in mind the privacy of your fellow participants and instructors. 

 

Space Rentals

Space rentals are for personal use only and are not for profit purposes, ie practice, rehearsals, video taping etc. 24 hour cancellation policy applies when booking a private space rental; you will not be refunded your money with less than 24 hours cancellation. Equipment Rental is an additional cost of $15 per apparatus. Space rentals are by the hour, we do not do half hour rentals.